Most organisations measure whether feedback happens. These questions measure whether it was any use — whether it was specific, timely, actionable, and whether the difficult version got said at all.
Feedback quality is the mechanism through which manager effectiveness turns into performance. A manager who holds regular one-to-ones but avoids hard conversations scores well on frequency and produces the same outcome as one who holds none.
Grouped by question type. Pick three to five for a pulse, or use the full set for a deep-dive survey on this dimension.
Agreement scale (1–5) · 31
Yes / no · 3
Multiple choice · 2
Open text · 4
Reverse-scored questions are worded negatively on purpose — they catch people who tick “agree” all the way down without reading. Remember to flip them before averaging, or they will drag your score down artificially.
Yes. Anything asking employees to evaluate their manager's feedback carries obvious career risk, and people adjust their answers accordingly. Suppress results for any manager with fewer than five responding reports.
Feedback questions measure the exchange — was it clear, timely, useful. Performance questions measure the outcome. Confusing the two produces a survey that tells you people are unhappy without telling you which part of the loop broke.
Every question on this page ships inside TruePulse, with anonymous delivery, automatic reminders and segment analytics. Free — every feature, every seat.
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