Recognition is the cheapest lever in employee experience and the most consistently mishandled. These questions separate the three things people mean when they say they feel unappreciated: not enough recognition, recognition that arrives too late, or recognition in a form that means nothing to them.
Recognition scores predict voluntary turnover more reliably than compensation scores in most organisations. People rarely leave over a missing thank-you, but a sustained pattern of invisible work is one of the strongest signals that someone has started looking.
Grouped by question type. Pick three to five for a pulse, or use the full set for a deep-dive survey on this dimension.
Agreement scale (1–5) · 30
Yes / no · 3
Multiple choice · 2
Open text · 5
Reverse-scored questions are worded negatively on purpose — they catch people who tick “agree” all the way down without reading. Remember to flip them before averaging, or they will drag your score down artificially.
Monthly, as two or three items inside a broader pulse. Recognition responds quickly to changed behaviour, so a shorter cycle shows you whether a manager conversation actually worked.
Treat anything below 3.5 out of 5 as a warning and below 3.0 as urgent. More useful than the absolute number is the spread between teams: wide variance means it is a management-practice problem rather than a company-culture one.
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